CONTACT

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FAQs

 

How many pieces of fish per 10-lb box?

Each portion of fish is approximately 8 oz, give or take an ounce or two. Each box will have at least 10 lbs of fish total, which is usually about 20 vacuum sealed portions.​

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Are there bones in the fish?​

Yes. The single row of pin bones is left in for a more pristine product that allows the full umami flavor of the fish to come through. The portions are skin on. The exception to this is that black cod tips are boneless & skinless.

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What's the deal with frozen-at-sea?

Frozen-at-sea means that we process & blast freeze the fish aboard our boat immediately after catching it. We catch each fish using hook & line methods (trolling for salmon; longlining for halibut and sablefish/black cod).  Each fish is  carefully cleaned by hand. Within an hour of being caught & cleaned, the fish are dropped down into our blast freezer hold. This immediate deep freeze preserves the ocean fresh flavor and firm texture of the fish we catch. Blast frozen salmon is sashimi grade. Your fish portions will be freezer stable for up to 2 years from the packing date.

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When & where do I pick up my fish? When does my fish get delivered?​

It depends on the location - each pick up point is slightly different. If you need a different pick up time, please email Lexi - we can usually make something work! Here are the details - please, check the dates and times carefully, as they are location-specific.​

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Bellingham, WA: Pick up is available starting Wednesday, November 1st; Monday through Friday from 9 am to 3 pm. Address: QSEA, 2875 Roeder Ave, Bldg J, Bellingham, WA.​

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Portland, OR: Pick up is available Thursday, November 2nd from 10 am to 4 pm; Friday, November 3rd & Monday, November 6th from 8 am to 4 pm. If you were planning to pick up on Wednesday and now need a different date, please let me know.  Address: B-Line Urban Delivery, 1140 SE 7th Ave Suite 190, Portland, OR.

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Portland, OR: Home delivery by trike courtesy of B-Line Delivery is available Thursday, November 2nd, from 8 am to 5 pm. To see if your home is within the delivery route, check out this trike service area map. If your home is not within the bounds of this map, home delivery is not an option we can offer you.

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Bend, OR:  Pick up is available Thursday, November 2nd from 11 am to 6 pm. Please contact us if you need a different date in Bend. Address: Agricultural Connections, 20780 High Desert Lane Ste. 1, Bend OR.

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Other Locations (UPS Next Day Air): We also offer UPS Next Day Air shipping anywhere in the mainland US. Our UPS shipments will land November 7 or November 14. If you ended a different date, please contact us and we will do our best to accommodate your order! After placing your order, we will email you to confirm the date you can expect the fish box to land on your doorstep. Please note that additional shipping fees apply, and they will be added to your cart when you check out. Choose "UPS Next Day Air" from the drop down menu and enter your zip code to see the shipping cost. If you order more than 30 lbs via UPS, your shipping cost may not be accurate in checkout and I will email you directly with any changes.

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*Please email us if you need a different day or time from what is listed above & we will do our best to accommodate your order!

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Do you offer delivery to other locations (that are not listed above)?

While we typically have several other locations, our Fall 2023 mini sale is only available at the above 3 locations for pick up. We can ship to different locations via UPS; info is above. 

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When is your next fish sale?

Our next fish sale will be October 2024.

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Who should I contact with more questions?​

We are happy to help! Get ahold of Lexi by emailing: lexi@fishandfamily.com​​
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